Privacy Policy

At 789db, we take your privacy seriously. This Privacy Policy describes how 789db ("we", "us", or "our") collects, uses, stores, and protects the personal information you provide when you access and use our online casino and sports betting platform at 789db.ws. By using 789db, you confirm that you have read, understood, and agreed to the terms set out in this Policy.

This Policy applies to all visitors, registered players, and anyone who interacts with 789db services in Bangladesh or from any other location where our platform is accessible. If you disagree with any part of this Privacy Policy, please discontinue use of our platform immediately.

1. Information We Collect

789db collects personal information that you provide directly to us and data that we gather automatically when you use our platform. Below is a breakdown of each category.

Information You Provide Directly

When you register an account, verify your identity, make a deposit or withdrawal, or contact our support team, you may provide us with:

• Full name, date of birth, and national identification details
• Email address and mobile phone number (used for account verification and notifications)
• Residential address, city, and district within Bangladesh (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi)
• Payment information, including bKash, Nagad, or Rocket account numbers used for transactions
• Any correspondence or documents you submit to our customer support team

Information Collected Automatically

When you access and navigate 789db, our systems automatically record certain technical and usage data, including:

• IP address, browser type, device type, and operating system
• Pages visited, session duration, click patterns, and in-game activity logs
• Cookies and similar tracking technologies that help us maintain your session and personalise your experience

2. How We Use Your Information

789db uses the personal data we collect only for legitimate, clearly defined purposes. We do not process your information beyond what is necessary for the following activities:

• Creating and managing your 789db player account, including identity verification (KYC)
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard
• Delivering customer support, responding to queries, and resolving account disputes
• Sending platform updates, promotional offers, and bonus notifications (you may opt out at any time)
• Conducting fraud prevention, security monitoring, and responsible gaming checks
• Complying with applicable laws, financial regulations, and anti-money-laundering obligations

3. Sharing of Your Information

789db does not sell, rent, or share your personal information for commercial marketing purposes. We may, however, disclose your data in the following limited circumstances:

• Payment processors and financial service partners (e.g., bKash, Nagad, Rocket) solely for the purpose of completing your transactions
• Game content providers (e.g., Pragmatic Play, Evolution Gaming, Spribe) who require session data to operate games correctly on our platform
• Regulatory authorities, law enforcement, or courts if we are legally compelled to disclose information as required by applicable law
• Third-party service providers who assist us in platform operations (such as hosting, analytics, and security services), bound by strict confidentiality obligations

Any third party with whom we share data is contractually required to protect it using appropriate technical and organisational security measures consistent with this Privacy Policy.

4. Cookies and Tracking Technologies

789db uses cookies and similar technologies to provide, maintain, and improve our platform. A cookie is a small text file placed on your device when you visit our site. Cookies allow 789db to remember your preferences, maintain your active session, and gather analytical insights about how our platform is used.

Types of Cookies We Use

Essential cookies are strictly necessary for the platform to function — they handle session management, login authentication, and security. We also use analytics cookies to understand how players navigate the site, which helps us improve page performance and game discovery. You may disable non-essential cookies through your browser settings; however, doing so may affect certain platform features.

Managing Your Cookie Preferences

Most modern browsers allow you to view, block, or delete cookies from the browser's settings menu. Additionally, you can opt out of analytics tracking at any time by adjusting your 789db account notification preferences or by contacting our support team at [email protected]. Disabling essential cookies will prevent you from logging into your account and using core platform features.

5. Data Retention

789db retains your personal data for as long as your account remains active and for a reasonable period thereafter to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods vary depending on the category of data and applicable regulatory requirements.

Transaction records and financial data are typically retained for a minimum of five years in accordance with standard financial compliance requirements. When data is no longer required, 789db securely erases or anonymises it so it can no longer be linked to you as an individual.

6. Security Measures

The security of your personal information is a top priority for 789db. We have implemented a combination of technical, procedural, and organisational safeguards to protect your data from unauthorised access, disclosure, alteration, or destruction:

• 256-bit SSL/TLS encryption on all data transmissions between your browser and our servers
• Restricted access controls ensuring only authorised personnel can access personal data, on a need-to-know basis
• Regular security audits, penetration testing, and vulnerability assessments of platform infrastructure
• Secure, encrypted storage for all sensitive player data, including payment details and identification documents

While we apply best-in-class security practices, no digital platform can guarantee absolute security. In the unlikely event of a data breach that affects your personal information, 789db will notify affected players promptly and take all necessary remediation steps.

7. Payment Data and Financial Transactions

789db facilitates deposits and withdrawals using Bangladeshi Taka (৳) through trusted local and international payment methods, including bKash, Nagad, Rocket, Upay, Visa, and Mastercard. When you initiate a financial transaction, your payment details are transmitted directly to our certified payment processing partners using secure, encrypted connections. 789db does not store your full bKash PIN, Nagad account password, or card CVV at any point.

All financial transaction records are logged and stored in accordance with applicable regulatory requirements for anti-money-laundering (AML) compliance and fraud prevention. These records are never shared with third parties except as required by law or to complete the specific transaction you authorised.

8. Your Privacy Rights

789db respects your rights over your personal information. As a registered player or site visitor, you are entitled to exercise the following rights by contacting us at [email protected]:

• Right of Access — request a copy of the personal data we hold about you
• Right to Rectification — ask us to correct inaccurate or incomplete personal data
• Right to Erasure — request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations
• Right to Restrict Processing — ask us to limit how we use your data in certain circumstances
• Right to Withdraw Consent — where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing

We will respond to all verified privacy rights requests within a reasonable timeframe. Please note that certain rights may be limited where we are required by law to retain or process data, or where exercising a right would prevent us from fulfilling a contractual obligation to you.

9. Third-Party Links and Services

789db may reference third-party payment providers and game studios as part of platform descriptions. Our Privacy Policy applies solely to data processed by 789db. Third-party services — such as bKash, Nagad, Pragmatic Play, or Evolution Gaming — operate under their own independent privacy policies. 789db is not responsible for the privacy practices, data handling, or security standards of any third-party service provider. We encourage you to review the relevant privacy policies of any third-party service you use in connection with your 789db account.

10. Children's Privacy and Age Restriction

789db is an online gambling platform intended exclusively for adults. We do not knowingly collect, process, or store personal information from any individual under the age of 21. Our registration process includes age verification steps designed to prevent underage access to our services.

11. Changes to This Privacy Policy

789db reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will update the "Last Updated" date at the top of this document and, where appropriate, notify registered players via their registered email address or an in-platform notification.

Your continued use of 789db following the posting of any updated Privacy Policy constitutes your acceptance of those changes. We recommend reviewing this page periodically so you remain informed about how we handle your personal data.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 789db handles your personal data, please do not hesitate to reach out to our dedicated privacy support team: